Summary: Helping new members navigate the programs and offerings at your facility is important to their success. Defining a clear path to get them started can increase their likelihood of adopting a regular exercise routine and can create a powerful first impression. If you want to help members succeed, and if you want to grow your business, you need a well-defined member onboarding strategy.
Topics in the White Paper:
• Why Member Onboarding?
• High Touch, High Service
• New Members: Why Group Power?
Read Time: 6 minutes